Use Case 路 Guest Experience

    Your agentic butler for the whole stay.

    From a pre-arrival upgrade to a warm welcome on arrival, in-stay requests, a graceful check-out and a rebooking invite, Lexia hosts every guest end to end, and brings them back direct.

    Part of the Lexia hospitality platform 路 Live in under 2 hours

    U
    Ubud RetreatsLexia AI 路 personal butler
    LexiaSelamat datang di Ubud Retreats, Pak Andi! 馃尭 Saya Lexia, butler pribadi Anda. Kamar 204 sudah siap, ada yang bisa saya bantu?
    Bisa pesan nasi goreng 2 ke kamar? Sekalian atur spa.
    LexiaSiap! 2 Nasi Goreng ~20 menit 馃崨 Untuk spa ada slot 16.00 , couple massage 60 menit. Saya bookingkan?
    Boleh banget, makasih!
    What it does

    Hosting, from arrival to check-out and back.

    Pre-arrival upsells

    Timed upgrade, transfer and add-on offers, sent automatically before check-in.

    Welcome & in-stay butler

    Greets guests by name on arrival, then handles room service, spa and requests over chat.

    Graceful check-out

    A warm farewell with late check-out, transport and the folio, handled automatically.

    Rebook direct, own channel

    Collects feedback, then invites guests back with a members-only rate, commission-free.

    How to launch

    Up and running this afternoon.

    1

    Map the journey

    Choose the welcome, in-stay, check-out and after-stay flows you want active.

    2

    Personalise the touches

    Tailor greetings and offers by room type, stay length and occasion.

    3

    Lexia hosts it

    Every guest, every stage, on autopilot, no staff reminders needed.

    Better together

    Pairs well with

    Ready to keep more of every booking?

    Go live on WhatsApp in under two hours.

    Contact WhatsApp