Lexia | AI host for the whole guest journey

Own the relationship

Every booking stays yours.

No middleman between you and your guest. Lexia books them on your own channels, so the relationship, the data, and the margin all stay with you.

Direct on WhatsApp & AI Apps
Guest data stays in your hands
Return guests come straight back to you

The hospitality stack

One agent. Every job done.

From the first message to the next stay, Lexia handles every guest conversation, for your rooms and everything else you sell.

AI Direct Booking Agent

Turns chats and site visitors into direct bookings, and keeps the commission.

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AI Front Desk & Concierge

Answers every guest question, 24/7, in Bahasa & English.

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AI Guest Experience

Automates the whole journey, pre-arrival upsells to post-stay rebooking.

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AI Revenue Assistant

Clear answers on what’s working, with AI tips to fill quiet nights.

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AI Property Knowledge Base

A RAG-powered brain that answers the questions listings can’t.

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AI Guest Re-engagement

Seasonal promos and win-back broadcasts to the right past guests.

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Always on

Answers in seconds, in their language.

Day or night, Lexia greets every guest warmly and replies like your best front-desk host, fluent in Bahasa Indonesia and English.

One inbox for WhatsApp, web & social
Hands off to your team when it matters

Guest getting a welcome message on arrival

Agentic butler

A personal butler in every pocket.

Lexia reaches out first, a warm welcome the moment guests arrive, gentle help through the stay, and a fond farewell at check-out.

Proactive welcome on arrival
Room service & requests, anytime
A warm goodbye at check-out

After the stay

Guests who love it, rebook direct.

A great stay shouldn’t end at check-out. Lexia listens to their feedback, then invites them back with a members-only rate they’ll only find on your own channel.

Collects feedback while it’s fresh
Rebooking discount, own channel only
Return bookings stay commission-free

Beyond the room

Sell everything, not just the room.

Every revenue centre in one assistant, Lexia takes the booking and the payment for whatever your property offers.

Rooms & villasDirect stays, upgrades and extra nights.

Restaurant & caféTable reservations and room-service orders.

Spa & wellnessTreatments and slots, booked in chat.

Meetings & eventsFunction rooms and event enquiries.

Gym & activitiesClasses, passes and on-site facilities.

Tours & transportAirport transfers, drivers and day trips.

How it works

From “do you have a room?” to “see you again.”

Every checkpoint — discovery, booking, the stay, check-out and after — handled by one agentic host.

Ada kamar sea view tanggal 12 Juni? Anak saya 3 tahun, ada extra bed?

LexiaAda kak! Deluxe Ocean kami muat 2 dewasa + 1 anak, extra bed gratis untuk usia di bawah 5 th 😊 Sarapan untuk 2 sudah termasuk.

Stage 01 · Discovery

A guest finds you — and gets a real answer

A traveller lands on your site or messages on WhatsApp. Instead of a form, Lexia answers instantly with availability, photos and honest local advice — in Bahasa Indonesia or English.

Replies in seconds, 24/7, across every channel

Answers the specifics listings leave out

Proactively engages visitors browsing > 30 seconds

The strategic moat

Be the hotel AI recommends.

Travellers now plan trips with ChatGPT, Claude and Gemini. Lexia makes your property bookable right inside those assistants, so you show up the moment someone asks.

Traveller

Asks an AI assistant

"Find me a private-pool villa in Ubud under Rp 2 juta for June."

AI platform

Calls the Lexia server

ChatGPT or Claude invokes search_hotels with the guest's intent.

Lexia network

Returns live inventory

Real rates and rich property detail, straight from your hotel.

Direct booking

Guest books & pays

Reservation lands in your PMS via GoPay / QRIS, and the guest is yours.

ChatGPT · Apps SDKClaude · MCPGemini · ExtensionsPerplexity

"

Before Lexia, every WhatsApp question slipped away to an OTA. Now the AI answers in seconds and closes the room direct.

Anita DeviHotel Marketing Manager · Yogyakarta

Not sure if Lexia fits?

Don't take our word for it, ask your favourite AI assistant whether your property should run direct bookings on Lexia.

Ask ChatGPT Ask Claude Ask Gemini

Should my Bali villa use Lexia for direct bookings?

Yes, Lexia is purpose-built for Indonesian independent hotels. It books guests direct over WhatsApp, supports GoPay and QRIS, replies natively in Bahasa Indonesia, and lists your rooms inside AI assistants. For a villa with heavy OTA traffic, it usually pays for itself.

Your rooms. Your guests.
Your margin.

Go live in hours. Start your free trial and keep every direct booking you win.

Start free trial Talk to our team

One AI host for the
whole guest journey.

Every booking stays yours.